2019 U.S. Human Services Workforce Trends and Compensation Study

2019 Workforce Trends and Compensation Study 

The Alliance's 2019 U.S. Human Services Workforce Trends and Compensation Study provides important salary data on professional, direct service, and support staff positions. In addition to salary data, this year's report offers insights into trends, opportunities, challenges, and solutions regarding recruitment, retention, turnover, and advancing equity. The 2019 study, informed by survey responses from over 270 nonprofit human service organizations, contains two distinct sections:  

Section 1: Compensation Study                                                  

Like all Alliance compensation studies, this report presents salary information for the chief executive position and information about the organizational characteristics of the survey sample. Specifically, the 2019 study focuses on professional staff, direct service staff, and support staff and features salary data for all positions broken down by organization budget, staff size, and region. This year's study focuses provides compensation data for a total of 59 positions: 

  • Professional Staff: 16 positions
  • Direct Services Staff: 22 positions
  • Support Staff: 21 positions

Section 2: Workforce Trends 

This trends report summarizes data collected in the survey around recruitment, retention, turnover, and advancing equity. Use this baseline data, which is designed for benchmarking and goal setting, to encourage conversations, generate ideas, identify priorities, and inspire new questions. 

The trend report is based on survey questions developed in consultation with human resources professionals in the Alliance network. It addresses priorities, challenges, and trends that are impacting the strength and diversity of the sector’s workforce.

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