2021 U.S. Human Services Workforce Trends and Compensation Study

 

2021 Workforce Trends and Compensation Study

Pricing for Survey Participants

 

Survey participants must enter the coupon code that was sent Nov. 16, 2021 to the point of contact identified in their survey response to see correct pricing.

 

    • Engagement package clients (including former legacy Alliance network organizations and new Social Current network organizations): $0
  • COA Accredited organizations: $100
  • Non-network organizations: $150

 

Pricing for Non-Participants

 

  • Engagement package clients (including former legacy Alliance network organizations and new Social Current network organizations): $150 (See correct pricing by logging in)
  • COA Accredited organizations: $300 (See correct pricing by entering your coupon code; if you need the coupon code, contact the Network Engagement Team)
  • Non-network organizations: $450

 

The 2021 U.S. Human Services Workforce Trends and Compensation Study provides important salary data on professional, direct service, and support staff positions. In addition to salary data, it offers insights into trends, opportunities, challenges, and solutions regarding recruitment, retention, turnover, and advancing equity. The 2021 study, informed by survey responses from over 270 nonprofit human service organizations, contains two sections:    

  • Compensation study 

  • Workforce trends 

About the Sections 

Compensation Study                                                   

This report presents salary information for the chief executive position and organizational characteristics of the survey sample. Then it gives salary data for professional staff, direct service staff, and support staff broken down by organization budget, staff size, and region. The study provides compensation data for 59 positions:   

  • Professional Staff: 16 positions 

  • Direct Services Staff: 22 positions 

  • Support Staff: 21 positions 

Workforce Trends  

This trends report summarizes data collected in the survey around recruitment, retention, turnover, advancing equity, and COVID-19. Use this baseline data, which is designed for benchmarking and goal setting, to encourage conversations, generate ideas, identify priorities, and inspire new questions.   

The trend report is based on survey questions developed in consultation with human resources professionals at community-based human services organizations. It addresses priorities, challenges, and trends that are impacting the strength and diversity of the sector’s workforce.